Returns & Refunds

If you are not satisfied with our product, you must contact us within one week. All items sent back to us must be in original condition: not worn, altered or washed, with all tags attached.You should pay the shipping fee and we will charge you 20% of your order amount as our restocking fee . If the parcel reached you, but you do not want to sign this and return the package to us, we will charge you 20% of the order amount as our fee. If to ship the order by sending us we cost as shipping costs, we would choose leaving the parcel not return to us, we will charge you 50% of the order amount because we lose the shipping fee and the item.

International Returns
International returns must be covered by the customer. We suggest using your local postal service or a courier:
● Please download, print off, and complete a returns form if you do not already have one.
● Ensure your return is well packaged, and meets all the conditions outlined below.
● Please mark 'Returned Items' clearly on the outer packaging of your parcel and most importantly ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.
● Enclose the completed Returns form with your goods, and return to our website following address.

Returns Terms and Guidelines
● All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
● We are not responsible for the return shipping costs of the items.
● All Items must be in original, resalable condition.
● Please make sure all returned items are well packaged, so as not to be damaged in the post.
● If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
● Please make sure all return packages are sent with a trackable, insured service.
● We cannot take responsibility for items damaged or lost in the return transit.
● If returned an item from outside the UK, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. END. is NOT responsible for any return custom charges made.
● Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.
● Please refer to our Terms and Conditions for further information on returns.

We aim to process returns within 2 working days of receiving them. As long as the returned items meet our refund criteria, your refund will be with you 24-48 hours after your return is processed, depending on your card issuer.

We aim to process returns within 2 working days of receiving them. Once your return has been processed, and provided we have the exchange items in stock, you should receive them within 3 working days. The overall expected time for an exchange can be up to 7 days upon receipt of the item.

Return Address
If you wish to return the items to the nearest return address, please contact our WhatsApp‬ or E-mail and our customer service representative will get back to you within 24 hours.

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